Aditya Birla Capital — review & key facts
Non-banking financial company (NBFC) · loans issued by Aditya Birla Finance Limited
! Relationship unclear
Fact sheetevery field shows its verification state — no silent blanks
Public name
Aditya Birla Capital
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Legal lender
Aditya Birla Finance Limited
! Relationship unclear
App ↔ entity relationship
The personal loan page references both 'Aditya Birla Capital Limited (ABCL)' and 'Aditya Birla Finance Limited' without explicitly stating which entity is the lender of record for this product.
! Relationship unclear
RBI evidence
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— Not disclosed
Loan amount
Minimum personal loan amount is about Rs 50,000, while the maximum is up to ₹50 lakhs.
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Tenure
Tenure 1 to 7 Years (per EMI calculator tool)
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Interest & APR
Indicative range of Rate of Interest: 10% p.a. to 28% p.a.; also stated: Personal Loan Starting at 10.99%* p.a.
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Processing fee
Up to 4% of the Loan Sanctioned Amount
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Service fee
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∅ Not applicable
Late-payment fee
3% p.m. (36% p.a.) on the overdue amount for the delayed period
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Prepayment / foreclosure
Up to 7% of Principal Outstanding if foreclosed within 13 months; up to 6% between 13-25 months; up to 5% post 25 months. Applicable only for fixed rate loans.
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KFS
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— Not disclosed
Eligibility & KYC
Age 21 to 60 years; a CIBIL score of 750+ helps quicker approval; identity proof, address proof, income proof, and bank statements required.
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Disbursal route
Upon approval, the loan amount is credited to the account within 24–48 hours.
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Repayment route
Fixed monthly instalments over the chosen tenure.
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Grievance contact
The customer-services page states 'If your issue is not resolved within the promised time, you can escalate with your reference number to the next level' and says a Grievance Redressal Officer's contact details 'are available on the website,' but does not name the officer or display direct contact details on the pages fetched.
— Not disclosed
Editorial assessment
Aditya Birla Capital is a NBFC lending in its own name. Its official site publishes most of the core loan terms — compare the figures below against other lenders before applying. No individually named grievance contact was found on its official site at last check.
Contact & registered office
Customer care1800-270-7000
Email[email protected]
Grievance & complaints
The customer-services page states 'If your issue is not resolved within the promised time, you can escalate with your reference number to the next level' and says a Grievance Redressal Officer's contact details 'are available on the website,' but does not name the officer or display direct contact details on the pages fetched.
Not resolved in 30 days? RBI Ombudsman route →Alternatives to compare
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