mPokket — review & key facts
Digital lending app (LSP) · loans issued by mPokket Financial Services Private Limited
✓ Regulated entity identified
Fact sheetevery field shows its verification state — no silent blanks
Public name
mPokket
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Legal lender
mPokket Financial Services Private Limited
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App ↔ entity relationship
mPokket is the trade name of mPokket Financial Services Private Limited (CIN U65999WB2019PTC233120), an RBI-registered NBFC per its Grievance Redressal Policy — it holds the NBFC registration directly.
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RBI evidence
Grievance Redressal Policy cites 'RBI Master Direction – NBFC – Scale Based Regulation Directions, 2023,' 3-level escalation ending at RBI Ombudsman.
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Loan amount
Loans / credit limit up to ₹2,00,000
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Tenure
Site describes lump-sum or EMI repayment flexibility but no numeric tenure range on homepage
— Not disclosed
Interest & APR
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— Not disclosed
Processing fee
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— Not disclosed
Service fee
Homepage links to a separate 'Service Charges' page but exact figures not captured
— Not disclosed
Late-payment fee
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— Not disclosed
Prepayment / foreclosure
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— Not disclosed
KFS
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— Not disclosed
Eligibility & KYC
Age 18+, Indian nationality; KYC via PAN/Aadhaar upload; proof of income and employment required
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Disbursal route
Funds transferred directly into the borrower's verified bank account
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Repayment route
Repayment via the mPokket app using UPI or Debit Card
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Grievance contact
Raktim Addya (Level 1 GRO); Sumanta Mukherjee (Principal Nodal Officer, Level 2) · 033-6815 7400 (GRO); 7605057586 (Nodal Officer)
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VerifiedmPokket Financial Services Private LimitedKFS: not-foundLast checked: 2026-08-21View source →
Editorial assessment
mPokket is a digital lending app (LSP); loans are issued by mPokket Financial Services Private Limited. Its official site publishes only some of the core loan terms; the rest are marked not disclosed below and should be confirmed in the lender's Key Facts Statement before you apply. A grievance escalation contact is published on its official site.
Contact & registered office
Customer care033-6645 2400
Registered office12th Floor, Unit No. - 1204, PS, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 (per Google Business Profile listing "mPokket", not the lender's own official page)
Corporate officePS Srijan Corporate Park, Unit 1204, Sector V, Kolkata – 700091
Grievance & complaints
Grievance Redressal Officer: Raktim Addya (Level 1 GRO); Sumanta Mukherjee (Principal Nodal Officer, Level 2)
Not resolved in 30 days? RBI Ombudsman route →Alternatives to compare
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