Prefr — review & key facts
Digital lending app (LSP) · loans issued by Marketplace — loans via named partner NBFCs: Aditya Birla Finance Limited, Poonawalla Fincorp Limited, SMFG India Credit Company Limited, MAS Financial Services Limited, and Kissht; platform operated by Dreamplug Technologies Pvt Ltd
✓ Regulated entity identified
Fact sheetevery field shows its verification state — no silent blanks
Public name
Prefr
✓ Verified
Legal lender
Marketplace — loans via named partner NBFCs: Aditya Birla Finance Limited, Poonawalla Fincorp Limited, SMFG India Credit Company Limited, MAS Financial Services Limited, and Kissht; platform operated by Dreamplug Technologies Pvt Ltd
✓ Verified
App ↔ entity relationship
Prefr's 'Lending Partners' page names multiple RBI-regulated NBFCs, each with its own grievance contact — Prefr operates as a marketplace/LSP. Site footers read 'Dreamplug Technologies Pvt Ltd' (also CRED's parent entity).
✓ Verified
RBI evidence
Disclosures page references 'RBI's Digital Lending Directions, 2025' and publishes Default Loss Guarantee (DLG) portfolio figures.
✓ Verified
Loan amount
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— Not disclosed
Tenure
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— Not disclosed
Interest & APR
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— Not disclosed
Processing fee
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— Not disclosed
Service fee
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— Not disclosed
Late-payment fee
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— Not disclosed
Prepayment / foreclosure
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— Not disclosed
KFS
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— Not disclosed
Eligibility & KYC
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— Not disclosed
Disbursal route
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— Not disclosed
Repayment route
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— Not disclosed
Grievance contact
No single named Prefr GRO found; each named lending partner has its own grievance officer listed on the Lending Partners page. Prefr's own Contact Us page gives only general support contact.
✓ Verified
VerifiedMarketplace — loans via named partner NBFCs: Aditya Birla Finance Limited, Poonawalla Fincorp Limited, SMFG India Credit Company Limited, MAS Financial Services Limited, and Kissht; platform operated by Dreamplug Technologies Pvt LtdKFS: not-foundLast checked: 2026-08-21View source →
Editorial assessment
Prefr is a digital lending app (LSP); loans are issued by Marketplace — loans via named partner NBFCs: Aditya Birla Finance Limited, Poonawalla Fincorp Limited, SMFG India Credit Company Limited, MAS Financial Services Limited, and Kissht; platform operated by Dreamplug Technologies Pvt Ltd. Its official site did not publish loan amount, tenure, rate or fee figures in the pages we reviewed — ask for the Key Facts Statement before you apply. A grievance escalation contact is published on its official site.
Contact & registered office
Customer care040-6988 1555
Email[email protected]
Registered office9th Floor, Orbit by Auro Reality, Plot No 30/C, Sy No 83/1 Hyderabad Knowledge City Raidurg, Panmaktha, Serilingampalle (M), Hyderabad, Telangana 500032 (per Google Business Profile listing "Prefr HQ", not the lender's own official page)
Corporate officeHitech City, Hyderabad, Telangana 500081
Grievance & complaints
No single named Prefr GRO found; each named lending partner has its own grievance officer listed on the Lending Partners page. Prefr's own Contact Us page gives only general support contact.
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